Digital visualization technology was used to enable a remote assisted 3D printer installation with CAD MicroSolutions

Calgary, Alta (Sept. 30, 2020) – The use of augmented reality (AR) technology allows organizations from all over the world to collaborate in a new virtual realm. Exergy Solutions (Exergy) recently used AR technology to complete a remote assisted 3D printer installation and commissioning.

At the beginning of the COVID-19 pandemic lockdown in Canada, Exergy began to produce parts for ventilators and face shields. The company purchased two new HP 3D printers, the Jet Fusion 580 and Jet Fusion 4200, to increase its capacity. The installation of these 3D printers is typically completed by specialized technicians in-person, but due to travel restrictions, the Exergy team used augmented reality to collaborate with Ontario-based CAD MicroSolutions Inc.

“When the pandemic began, we knew that we wanted to use our 3D printing technology to produce medical supplies but without proper commissioning we were at a stand-still,” said Billy Rideout, president of Exergy. “As Exergy is a leading provider of digital visualization technology, it made sense for us to deploy augmented reality to overcome the hurdles presented.”

Commissioning of advanced technology like industrial 3D printers typically takes a few weeks. The use of AR in this process allowed technicians in Ontario to interact with the Exergy team in Calgary as if they were in the room with them. Both teams wore Hololens 2 headsets, providing them with the same view of the printers. This allowed the team in Ontario to safely direct the team in Calgary while reducing costs and environmental impacts from travel.

“We strive to help Canadian businesses challenge the status quo by implementing best-in-class technology, and ultimately enable them to innovate, disrupt and succeed in their space. The opportunity to perform this remote AR installation with the Exergy team challenged us to do the same – to be innovative, agile, and embrace new technology to overcome a challenge,” noted Hargurdeep Singh, VP of Additive Manufacturing, CAD MicroSolutions.


About Exergy Solutions

Exergy Solutions Inc. (Exergy) is a Canadian technology company and the largest additive manufacturer in Western Canada. Headquartered in Calgary, Alberta, Exergy is an agile engineering consultant with state-of-the-art industrial 3D printers and post-processing solutions, as well as a wireless augmented and virtual reality studio. Exergy works with clients in a variety of sectors including energy, utilities, healthcare, education and manufacturing. For more information, visit or follow @exergysolution.

About CAD MicroSolutions

Headquartered in Toronto, Ontario, CAD MicroSolutions (CAD Micro) is a leading service provider and distributor of 3D technology for the entire product development lifecycle in Canada. With offices in Quebec, Ontario, Alberta and British Columbia, CAD Micro offers local consultation, implementation, training and support for their Canadian customers. Their team of certified consultants, field technicians and application engineers specialize in providing custom solutions through an application-driven approach, pairing the client with the hardware and software solution to meet their needs. With over 35 years of experience working with the Canadian engineering and manufacturing community, CAD MicroSolutions is uniquely positioned to help their clients break down the barriers of traditional manufacturing and succeed in a rapidly evolving Industry 4.0.

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